Why is that crazy? People dont want quasi reality. They want fantasy. I'm a fan of both, but I can see why Star Wars is more popular. Kirk/Khan vs Luke/Vader...Federation/Klingon/Borg/etc vs Jedi/Sith. Phasers vs Light Sabers. The Force.
Babylon 5 changed not only sci-fi but TV in general. Original Trek and Next Gen were episodic, meaning alien/monster/bad guy of the week. The episodes were stand-alone, the conflict/problem shown at the beginning of the episode is fixed/resolved by the end. The creator of Babylon 5 created a 5-year story arc before ever shooting one episode. Meaning these long stories and character development that run the course of the series. It's amazing writing that will pay off in different parts and ways throughout the series. It's how Star Trek is now told in the new series, each season is a complete story arc, and Trek is so much better for it. Interestingly enough, it's why The Wire is so much better than Law and Order. Each season of The Wire is a long complete story vs L&O where each episode is stand-alone.