So, my gal and I spent the good part of last weekend baking Christmas goodies for our respective families. She told me that, for her boys in Colorado, we needed to have everything boxed up and to the post office by 1 PM Saturday....in other words, before they closed. I was, like, "Hey, no worries, baby. We can just mail those packages via the post office kiosk, which is open 24/7." She was excited about that notion as it would have been virtually impossible to bake, package, and ship all the items that she wanted to include. Fast forward.... We went to the post office on Sunday afternoon...with all 4 packages. She used the kiosk..and was able to mail 3 of the packages. The 4th was too large to fit into the big drum. At least she was able to print the mailing label, though. Oh, and she also purchased insurance for each of the boxes....which included the baked goods....plus various gift cards. She told me that, as it now had postage on it, she could take the 4th package to work with her on Monday...and mail it off from there when the carrier arrived. Fast forward... The mail carrier arrives on Monday...was set to scan the label....then realized that the label postage amount hadn't printed correctly. Apparently, the kiosk printer was running out of ink and only clearly printed the city, state, and barcode. The carrier refused to take the package. The USPS carrier told her that the other 3 packages would, most likely, be returned. My gal was, like, #%$@%))*#...... Last night, she took the package to a mailing service and shipped it UPS...at a significantly higher cost. They peeled off the USPS postage label, though, as evidence. We'll see it the other items get returned. I told her that, if/when the items do get returned, we will trot down to the same USPS branch on Saturday (there's no way for her to get away from work prior to then) and: a) Demand a refund for the UPS charge b) Ship the other items however it takes to get them to Colorado by the 24th c) Look into getting some of the insurance money as the baked items will be a number more days older than had they been received when they should have been (tomorrow or Thursday.) We shall see.
USPS delivers a letter sent from NYC to Honolulu for $.42. UPS will charge you up to $26 to do the same thing.
FedEx is the most reliable in my experience. I never use USPS because then I'd have to actually leave the office to mail shit out. FedEx just picks it up.
Sure, but it was UPS that was able to pull it off in a pinch...and, hopefully, at the expense of USPS.
My wife and I have a home business and we only use USPS. We schedule a pick up in the mornings and rarely go to the post office, its been great. Sorry to hear of the problems, ABM, I hope it gets worked out.
Cool beans. I suppose my biggest issue was, why didn't their kiosk have an error message showing it was out of ink/toner? Even some of the least expensive desktop inkjet printers have that capability. Not really on the high end of technology.
Yes, but, apparently, there was no price showing. That was the only portion that had dropped off. Neither of us mails enough to know what is expected to be on a label.
BWAAAAAAAAAAAAAAAAAAAA HAHAHAHAHAHAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHAHAHAHAHAHAHA!!!!! Now that was funny.
USPS is the largest, most efficient delivery service ever to exist worldwide. Nobody's perfect and ABM drew the short straw. Now we know why that Amtrak guy let him slide.