Here is the deal, if there was a mistake and Carvana sold you a car with a branded title and didn't disclose it they have a big problem.
Ask them to investigate the title history of the car. Some states do not report branded titles so someone will buy a wrecked car, fix it, title it in a different state, then retitle it to wash the title. Then they could have sold it to Carvana.
Carvana wouldn't have sold it if there was an accident, is what they said, but they want to do some research. It sounds like what your saying probably happened. I hope there is some sort of monetary recourse for this, otherwise I'm up shits creek probably.
In 2014, Hyundai was 5th from the bottom in JD Power's dependability survey, in 2017 they were mid-pack and now they seem to be pretty close to the top. As I said, we can only give you anecdotal info - and both our Kia was and Hyundai now seem to be very good reliability wise. I still do not think they will have the long term (as in, 10+ years) dependability of Toyota which seems to be overbuilt and usually uses a little less recent technology - but they certainly seem to have come a long way. Since we live in SoCal where all the US design studios for car manufacturers are and I have friends that work at some of them - I am familiar a bit with the industry gossip. About 5 years ago Hyundai / Kia went on a hiring spree and got some of the best designers, engineers and production people from around the industry - and gave them money to do whatever to bring the product up - and you are starting to see that. The old head of the M division in BMW now works for Kia, the head of the old Audi design studios now works for Hyundai. As I said, my gut feeling is that no-one still is as overbuilt as Toyota / Lexus - but Hyundai over Honda? Nowadays, seems like a good call.
Be firm but polite, tell them you want them to inspect the car. You're concerned about your safety. Also tell them that if this isn't resolved to your satisfaction you will contact the State of Oregon consumer affairs, the DMV, and the bank who originally financed the car. (Banks hate financing shit like this. If the loan goes bad they can't get much when they auction the car. If it happens too often they will not finance Carvana cars anymore. )
It's a Nissan, so I'm just going to take it to a dealership for an inspection "for my safety". I refinanced through CapitalOne, when do I get them involved? Carvana is doing their research now, but it sounds like they got screwed right along with me.
Smart! No, they are professionals in this area. You went with a national professional company to avoid these types of problems. They did not get screwed. They are not a victim. I would wait until you know more.
They've ordered an inspection, but I am going to push for them to just buy it back from me at what I paid for it. I'm just going to forget about it for now though, because I'm picking up keys to my new house after work and I have way more important things to occupy myself with this weekend.
I hear you and think that is true, Hyundai over Honda? Sure. Honda lost their way years ago, but I am skeptical any company in my lifetime will ever make a car with superior quality than Toyota, and Lexus in particular. Engineering and technology are great and all, but what makes Toyota special is the company culture. Maybe some day that will change, but I don’t foresee that changing in my lifetime.
Well, we are on our 2nd Lexus and I agree with you that their quality is outstanding. But, it is not just quality, as I alluded to before - it is their technological conservatism. Toyota rarely gets into the newest tech first, which means that their solutions are often geared to long-term reliability over newest stuff since the stuff has been perfected over longer periods of time - and this helps. In addition, they are very large and require consistency from their parts suppliers - which smaller companies do not often have the ability to do. For the record, we currently have an old Lexus as our kids high-school car / overland off-roader car.
May look at the Lexus UX. It's a little more than I wanted to spend, but for the reasons above it may be worth a look. I can get it through Costco with no markup.
Only if you plan to keep it for a very long time. If the plan is 5-6 years at most, there is no real advantage as far as reliability IMHO.
I keep my cars forever. I hate the process and won't change as long as I need to. The downer for me is maintenance costs more as does need to use premium gas. Will likely stick within budget but I'll take a look at them.
I may be able to get a hyundai at employee pricing, but I'm concerned about some of the issues on engine failure and the manufacturers failing to respond to major issues. It's all over their social media posts. Also the parts and the dealer service network. Toyota, I have like 3 or 4 dealers within 10 miles.
Never had a Hyundai or KIA ICE cars, but as I said, our experience with their BEV cars is very good. No idea how this translates to the ICE cars, but a friend had a Niro Hybrid that he kept for 5 years without any issues, but that's just anecdotal evidence.
Good quality/convenient service at a reasonable price can be as important as the car investment itself. Also, check out how many late model cars are for sale by owner used. If particular make & models within a date range are very prevalent it usually not a great sign.
...does that really matter if the batteries typically don't last much longer than 10 years though? Computer chips are probably designed to short circuit the batteries after 10 years and 1 day
Test drove the Lexus UX. A bit small, the back seat was tiny. Probably won't consider that. I liked the Honda HRV. That was a fun and useful car. The civic seemed like it sat too low. Honda guys were too pushy and had too many add on accessories. Test drove the Camry, it was fine. I'll probably end up going with that when one with the configuration I like comes through. Boring car, but I'm not a car person. May do a base RAV4, I saw that that didn't have a markup at one of the dealers I went to as well.
