"Grizzlies president of business operations Greg Campbell says he regrets the loss of senior vice president of arena operations Steve Zito, who has resigned effective July 9 to become president of sports and entertainment for Andy Frain Services. But it's the imprints that Zito leaves behind that have Campbell confident the Grizzlies will move forward. Zito had been with the Grizzlies for five years, Andy Frain provides security at various sports venues across the country. "You always hate to lose a great, great player on any team," Campbell said Tuesday. "But it sounds like he's got a great opportunity to use his wisdom wisely at a number of places around the country. It's going to be sad, but you've got to be happy for him, too." During his tenure with the Grizzlies, Campbell said there were three things that Zito did at FedExForum that stood out. First, was the implementation of the club's Fans First policy, which is geared toward training both part-time and full-time employees on how to handle customer service and guest relations issues." http://www.commercialappeal.com/news/2010/jun/23/griz-lose-top-forum-executive/
