Notice Site Issues

Discussion in 'Portland Trail Blazers' started by Denny Crane, Feb 23, 2015.

  1. magnifier661

    magnifier661 B-A-N-A-N-A-S!

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  2. H.C.

    H.C. Well-Known Member

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    So I have a question. Don't know if it's a site issue or my windows 8. But this only happens on this website... Still wouldn't put it past my windows 8/my lack of knowledge of computers.

    When I click on the "Alert" and go to a thread to read the alert. It doesn't allow me to scroll through the thread. I have to either reload the site via the address bar, or hit the back button.
    Does this happen to anyone else? or is it just me.
    I'm not very computer savvy so I don't know if I explained it well enough.
     
  3. Strenuus

    Strenuus Global Moderator Staff Member Global Moderator

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    It should take you to the post the alert was originating from, but allow access to the rest of the thread to peruse at your leisure. I don't know if you have a setting that's not ticked or what, but it should be universal across the member base to allow free reign of a thread after clicking on an alert.
     
  4. H.C.

    H.C. Well-Known Member

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    Unfortunately it doesn't : /

    When I saw the alert from your quote. I moved my mouse over the alert then clicked directly on "Strenuus has quoted your post in x thread". It took me to your post, then I couldn't scroll with mouse wheel, nor manually moving the mouse to the scroll bar. It also didn't let me quote you to reply. I had to push the back button, then find the thread to reply.

    I bet it's my windows 8/lack of knowledge about computer stuffs as why it happens. :(

    Thank you though. It does only happen like 50% of the time. the other 50% I can scroll/quote/reply just fine.

    Thank you for replying.
     
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  5. riverman

    riverman Writing Team

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    If you read that forehead tatoo backwards, it says I want my 50 bucks in Greek
     
    Last edited: Feb 24, 2015
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  6. riverman

    riverman Writing Team

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  7. Strenuus

    Strenuus Global Moderator Staff Member Global Moderator

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    Hmm... I'm using Windows 8 as well and never had a problem... I really don't think it's on "your end" in terms of you being unknowledgeable about the feature.... I'll poke around and see if I cant find anything.
     
  8. Strenuus

    Strenuus Global Moderator Staff Member Global Moderator

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    In helping out Honki looking through the Alert Preferences I see you can "tag" people.... is that like twitter? Where you can @ someone? How does the tagging thing work? It might be good if we quote one person but want to get anothers attention so that they know to look at that specific post. (They would get an alert too.)
     
  9. rasheedfan2005

    rasheedfan2005 Well-Known Member

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    To reply to this thread I had to refresh browser on my phone. It seems to be happening frequently where I tap the box to reply but nothing happens. Sometimes I have to refresh 3-4 times before it says "write reply here" and I can tap it and my keyboard pops up. Ive actually rage quit a few times and not replied because of it. Glad you are working on it. Still not fixed for me it seems.
     
  10. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    What browser are you using?
     
  11. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    FYI

    upload_2015-2-24_7-0-35.png

    It now may be that the problem is something happening in the software hourly at 10 past the hour.

    I'm looking at this.

    Like I said, I'm gathering the clues at the scene of the crime, so to speak.
     
  12. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    I turned off the 2nd/redundant database server to see if it is the replication (process of assuring the data on both are identical) that is causing the issue.
     
  13. magnifier661

    magnifier661 B-A-N-A-N-A-S!

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    Denny is an attorney, so he's good at gathering clues! He may run for president too!
     
  14. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    I'm being fully open about the issue and how I'm working on it.

    I agree it's incredibly frustrating, but in the big picture, once it's resolved, it'll have been for a tiny fraction of the time we spend on the site.
     
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  15. magnifier661

    magnifier661 B-A-N-A-N-A-S!

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  16. rasheedfan2005

    rasheedfan2005 Well-Known Member

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    im glad you're working on it and thank you for your time. we are an instant gratification generation so i could see a lot of people giving up over something so small, especially the new people you are trying to attract.

    FYI i use dolphin browser on my phone (it's fairly popular for non smart phone newbs)

    also a slight off topic thing, it gets annoying on the phone every time i navigate to s2 i get a full screen ad for tapatalk but the point of this software was supposed to be not needing tapatalk because it works so well on phone browsers. can you get rid of that?
     
  17. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    We do have quite a few tapatalk users. We're in the tapatalk forum directory, which is another way for people to find the site.

    From what I can tell, XenForo does not support Dolphin browser well.

    https://xenforo.com/community/threads/dolphin-browser-raw-editor-only.55368/
     
  18. rasheedfan2005

    rasheedfan2005 Well-Known Member

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    interesting, thanks for the info. that's disappointing because dolphin is much better than chrome in a lot of ways but maybe ill go back to chrome if it's going to be unstable since pretty much all my browsing on phone is on forums.
     
  19. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    No errors in the server log since yesterday. It could be...
     
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  20. Denny Crane

    Denny Crane It's not even loaded! Staff Member Administrator

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    Still no errors, but not enough of a load on the site yet.
     

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