A campaign has begun to force a major pizza chain — Pizza Express — to pay staff the full amount given by customers in the form of tips. For credit card payments, the restaurant chain takes an "admin fee." The charge against Pizza Express is that when a customer settles a check and pays by credit or debit card and opts to pay a tip using the card (an increasingly common practice), the restaurant deducts an 8 percent administration fee from the tip. Many of the workers and their trade union (Unite) think the charge is unfair (even if it is not unlawful). They also point out that many other restaurant chains pay a customer’s tip to their staff in full. The issue is not a small one, for Pizza Express has over 400 restaurants in the U.K. and it has been operating for 50 years. It also has 40 establishments in Europe, Pakistan, Hong Kong, India and the Middle East. The chain is owned by a private investment company called Hony Capital. Read more: http://www.businessinsider.com/pizza-chain-accused-of-skimming-tips-2015-9#ixzz3ke4cWZFC
