Eric, Thanks so much for your note. I appreciate your question on how we would structure this season if and when we return from our hiatus. Unfortunately, it is too difficult to predict at this time, but we are exploring all options. Thanks again for taking the time to reach out and for being such a big fan of the NBA and the Trail Blazers. I hope you are staying safe and healthy. Best, Adam
I'm sure he wrote this from the heart and sent it only to you. Would you be interested in some beachfront property in Arizona?
I know it wasn't Adam Silver but someone obviously read the email and responded to it. Not a bot but a real person. It addressed the specific issue that was the subject of the original email and then added the team name for an even more personalized touch.
I don't think it's a bot. I think, like with major politicians, it was probably an intern using various response templates.
This reminds me when I was like 8, my brother helped me write an email to Arthur (yes the aardvark on pbs). I was obsessed with that show anyways, arthur wrote me back I was so happy.