Notice Movie Pass Problems

Discussion in 'Blazers OT Forum' started by GriLtCheeZ, Jul 31, 2018.

  1. GriLtCheeZ

    GriLtCheeZ "Well, I'm not lookin' for trouble."

    Joined:
    Oct 15, 2008
    Messages:
    5,472
    Likes Received:
    2,886
    Trophy Points:
    113
    Occupation:
    Gleaming the Cubicle
    Location:
    Portland, Oregon
    I got this email from Movie Pass:

    [​IMG]
    Dear MoviePass Members,

    First and foremost, I want to personally apologize to each of you for the inconsistencies and unreliability of our service over the past few days. Additionally, I regret our lack of proactive communication with you during this time; we are working hard to improve the communications to our community moving forward.

    Over the last several days, we’ve begun making changes to our service that will help us continue to offer our members a high-value, low-cost, in-theater movie experience.

    We believe that the company we have built — the fastest growing subscription company in history with more than 3 million members — has revolutionized the movie industry in the U.S. The first half of 2018 saw the total box office grow by almost 10 percent compared to last year, and we know MoviePass is responsible for a significant portion of that unprecedented growth.

    In order to continue growing our service and maintaining a high level of financial discipline, we need to make some modifications:

    • We must reduce availability for big new-release titles, such as Mission: Impossible - Fallout and other popular new releases, at least for a while as we adjust the business model. We are working on making this more clear in the app so you know which titles are available.
    • Showtimes that are offered through our service will vary from day to day, and every showtime may not be available. We encourage you to check the MoviePass app for showtimes before you leave for the theater.
    • While our customer service team has made great strides of late, we still have a long way to go to provide the most responsive customer service experience for you. In the meantime, access to immediate support may become limited. However, we are working to prioritize the requests of members who are at the theater and introduce more self-help tools, as well as focus our resources on fixing glitches and bugs in the app.
    Finally, we want to be as transparent as we can with these changes and any future changes. We are committed to giving you the best experience. We count on your support and loyalty while we implement these necessary steps for the company you’ve grown to love.

    Thank you for your understanding and patience, and we’ll be in touch with more updates as we have them.

    Mitch Lowe, CEO of MoviePass
     
  2. GriLtCheeZ

    GriLtCheeZ "Well, I'm not lookin' for trouble."

    Joined:
    Oct 15, 2008
    Messages:
    5,472
    Likes Received:
    2,886
    Trophy Points:
    113
    Occupation:
    Gleaming the Cubicle
    Location:
    Portland, Oregon
    Looking on the app now and there are no showtimes available at the 5 closest theaters to me as of 5:20pm. I'll have to wait and see, but movie pass is done for if this is how they "adjust their business model."

    Any other moviepass users?
     
    Chris Craig and Lanny like this.
  3. julius

    julius I wonder if there's beer on the sun Staff Member Global Moderator

    Joined:
    Sep 16, 2008
    Messages:
    44,405
    Likes Received:
    32,708
    Trophy Points:
    113
    Occupation:
    Vagabond
    Location:
    Water Valley, Alberta Ca
    im finding no screenings for any movies. So, I'm just going to cancel my subscription, which is ironically the opposite of what they're trying to encourage.

    More than likely, any of the times that the movies are available, I'm working. So what good does it do me?
     
  4. SlyPokerDog

    SlyPokerDog Woof! Staff Member Administrator

    Joined:
    Oct 5, 2008
    Messages:
    122,788
    Likes Received:
    122,771
    Trophy Points:
    115
  5. noknobs

    noknobs Well-Known Member

    Joined:
    Sep 23, 2008
    Messages:
    4,885
    Likes Received:
    6,235
    Trophy Points:
    113
    This is sooo last Friday...
     
  6. GriLtCheeZ

    GriLtCheeZ "Well, I'm not lookin' for trouble."

    Joined:
    Oct 15, 2008
    Messages:
    5,472
    Likes Received:
    2,886
    Trophy Points:
    113
    Occupation:
    Gleaming the Cubicle
    Location:
    Portland, Oregon
    It seems to me that they are in transition to a more limited service which might still be worth it when they are finished adjusting their business model. I'm gonna wait a while before I cancel, but it seems likely that I will at this point.
     
  7. julius

    julius I wonder if there's beer on the sun Staff Member Global Moderator

    Joined:
    Sep 16, 2008
    Messages:
    44,405
    Likes Received:
    32,708
    Trophy Points:
    113
    Occupation:
    Vagabond
    Location:
    Water Valley, Alberta Ca
    They should've done it where you pay 10 bucks for 1 movie a week, regardless of the movie.

    I'd be willing to pay 15 bucks for unlimited, but 10 bucks a month for a very limited # of movies? Not worth it. I barely use the damn thing anyways (maybe 2 times a month)
     
    Chris Craig and GriLtCheeZ like this.
  8. Chris Craig

    Chris Craig (Blazersland) I'm Your Huckleberry Staff Member Global Moderator Moderator

    Joined:
    Jun 25, 2015
    Messages:
    58,561
    Likes Received:
    58,869
    Trophy Points:
    113
    I got my use out of movie pass. I knew it was not sustainable and would come to this. Now your only going to be able watch the movies you don't want to see. No new movies? Only a few showtimes? Moviepass is done.
     
    Lanny likes this.
  9. bodyman5000 and 1

    bodyman5000 and 1 Lions, Tigers, Me, Bears

    Joined:
    Sep 29, 2013
    Messages:
    19,582
    Likes Received:
    13,216
    Trophy Points:
    113
    Location:
    Las Vegas
    https://www.quotes.net/mquote/962680
     
  10. SlyPokerDog

    SlyPokerDog Woof! Staff Member Administrator

    Joined:
    Oct 5, 2008
    Messages:
    122,788
    Likes Received:
    122,771
    Trophy Points:
    115
    I've had something like movie pass for years.

    It's called bittorrent.
     
    Chris Craig and GriLtCheeZ like this.
  11. GriLtCheeZ

    GriLtCheeZ "Well, I'm not lookin' for trouble."

    Joined:
    Oct 15, 2008
    Messages:
    5,472
    Likes Received:
    2,886
    Trophy Points:
    113
    Occupation:
    Gleaming the Cubicle
    Location:
    Portland, Oregon
    There seems to be plenty of showtimes available today. Maybe the app was just messed up yesterday.
     
  12. noknobs

    noknobs Well-Known Member

    Joined:
    Sep 23, 2008
    Messages:
    4,885
    Likes Received:
    6,235
    Trophy Points:
    113
    Pirating is not a victimless crime
     
    Chris Craig and SlyPokerDog like this.
  13. SlyPokerDog

    SlyPokerDog Woof! Staff Member Administrator

    Joined:
    Oct 5, 2008
    Messages:
    122,788
    Likes Received:
    122,771
    Trophy Points:
    115
    How did you know I make all of my movies play ping pong in the basement of a pizza parlor?
     
    noknobs and Chris Craig like this.

Share This Page